Frequently Asked Questions (FAQ)

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 Do you ship nationwide?
Yes. We ship throughout the United States.

How long does shipping take?
Orders are typically processed within 2–3 business days. Shipping times vary by location and are shown at checkout.

Do you offer local pickup?
Yes. Local pickup is available at our Ansonia, Connecticut retail location.

 Are your products shelf-stable?
Yes. Storage instructions are listed on each product. Refrigerate after opening where noted.

Are your products authentic?
Yes. Our seasonings are inspired by traditional Haitian and Caribbean culinary practices, crafted for bold, balanced flavor.

How should I use Caribbean seasonings in everyday cooking?
Our seasonings are versatile and can be used to marinate meats and seafood, season vegetables, enhance rice and beans, or build flavor in soups, stews, and sauces.

What kind of seasoning goes with different types of food?

• Meats & Poultry: Haitian Epis, savory all-purpose blends
• Seafood: Herb-forward and citrus-balanced blends
• Vegetables: Herb blends and mild spice mixes
• Rice, Beans & Grains: Epis and warming spice blends
   

Start with a small amount and adjust to taste.

What are essential ingredients in Caribbean cooking?
Caribbean cuisine is known for layered flavor built from aromatics, herbs, spices, peppers, and citrus elements that create depth and balance.

How do I balance spicy and savory flavors?
Pair spices with fresh or dried herbs and acidity. Adjust heat levels gradually to achieve balance without overpowering the dish.

What are practical techniques for cooking Caribbean dishes?
Marinating, slow-simmering, sautéing aromatics, and using dry rubs are common techniques that enhance flavor.

Can I substitute ingredients if something isn’t available?
Yes. Caribbean cooking is flexible. Substituting milder peppers or alternative herbs can still deliver great flavor.

 Where can I buy Taina products locally?
You can shop online, visit our retail store, or find select products at partner locations in Connecticut.

Retail & Partner Locations:

• Taïna Caribbean Spice Hub — Ansonia, CT
• R&B Caribbean Market & Cuisine — Stamford, CT
• QWIKPACK — Bridgeport, CT
• Heather’s Korner Artisan Gift Shop — Southbury, CT
   

(Locations and availability may vary.)

Do you offer wholesale pricing?
Yes. Wholesale pricing is available for approved retailers, restaurants, and food service partners.

Who qualifies for wholesale purchasing?
Wholesale purchasing is available to licensed businesses, including grocery stores, restaurants, caterers, and specialty retailers.

Is resale allowed?
Products purchased through our website are intended for personal use only. Resale, redistribution, or commercial use requires prior written authorization.

Do you offer private label or co-packing services?
Yes. Private label and co-packing options are available for qualifying partners. Minimum order quantities and additional terms may apply.

How do I apply for wholesale access?
Please contact us directly through our Wholesale page or email us for more information.